FAQ's - Landmark Rewards

How can I become a member of Landmark Rewards?

It is very easy to become a member of the Landmark Rewards program. When you make a purchase at any of the Landmark Group* stores, just share your mobile number and request for the enrolment form. Fill in your details, submit the form and congratulations, you are now a privileged member of Landmark Rewards!

*The Landmark Group stores in India include Lifestyle, Max, Spar, Home Centre, Splash, Melange, Bossini, Krispy Kreme, Fun City, Melange and Bossini.

I am currently a member of The Inner Circle, what happens to my membership going forward?

If you are a member of The Inner Circle, your membership details and points will automatically be transferred to the Landmark Rewards program. All the benefits and privileges you enjoyed as a member of The Inner Circle program will be retained.

How long is the Landmark Rewards membership valid for?

The Landmark Rewards membership is valid for a lifetime.

What are the details required for the Landmark Rewards Membership?

The mandatory details that are required for enrollment into the program are your full name and mobile number. You can also provide your email address, residential address with pin-code and date of birth to avail all the program benefits.

How can I update any changes in my contact details?

You have 3 options to update your details:

  • 1. Login to the web site and update your profile
  • 2. Call the toll free number 1800-208-2444 between 10:00am - 10:00pm
  • 3. Write to feedback@landmarkrewards.in
Where can I earn points using my Landmark Rewards membership?

Just quote your mobile number and earn points* while shopping across all the Landmark Group stores in India, which include Lifestyle, Max, Spar, Home Centre, Splash, Krispy Kreme, Fun City, Melange and Bossini,. You can also earn points while shopping online at LandmarkShops.in.

*For new enrollments you need to spend Rs.1000 cumulatively across the group, to start earning points.

What are the different tiers in the Landmark Rewards program?

There are 2 tiers in the Landmark Rewards Program. Refer to the below mentioned table on the criteria for attaining the respective tiers.

TIER ANNUAL SPENDS (IN RUPEES)
Gold Upto Rs.64,999/-
Platinum Rs. 65000/- & more

*The above spends are for a period of 12 months, from the month of the tier attainment, and applicable on Net Invoice Amount.

What are the rewards and privileges I get as a member based on the different tiers?

As a member you get exclusive rewards and privileges based on your tier status. The benefits include:

  • 1. Points on every purchase at a Landmark Group store. Store-wise point details can be found below.
  • 2. You also get bonus points on your birthday. As a Platinum member you get 300 bonus points.
  • 3. Apart from which you get access to exclusive store promotions, preview to the end of season sale, personalized offers and relevant updates.
How many points will I get as a Landmark Rewards members when I shop at any of the Landmark Group stores?

As a member you are eligible for exclusive rewards and privileges based on your tier status. Refer to the below mentioned table for details on the number of points a member can earn at each Landmark Group store for every Rs.200 spent.

Landmark Group Brand Gold Platinum
Lifestyle 2 4
Max 2 2
Spar 1 2
Home Centre 2 4
Splash 2 4
Melange 2 4
Bossini 2 4
Krispy Kreme 1 2
Fun City 1 2
Landmark Shops 2 2
Will I always get points for all my transactions at the Landmark Group stores?

Points are awarded for shopping, except in the following scenarios:

  • a. Discounted or Marked down Merchandise.
  • b. Special offers, promotions or items excluded by the management from time to time at its sole discretion.
  • c. Non-tradable items such as carry bags, contribution to charity, etc.
  • d. Alcohol & Tobacco products, Baby Food items and Electronic items purchased from SPAR.
  • e. Purchase of Gift Vouchers/cards or issue of a credit note.
  • f. For newly enrolled customers, until they have an initial cumulative spends of Rs.1000 across the Landmark Group.
Will I get points if I exchange my product at the store?

During your purchase if any points were issued, then while exchanging, the same will be reversed on issuance of the credit note. Once you make a new purchase with the credit note, points will be issued as per the new purchase.

How frequently do the points get updated in my account?

The points get updated within 72 hours of completing your purchase. However, for online shopping at LandmarkShops.in the points will be credited after 21 days from the date of shopping.

What is the validity of the points?

Landmark Rewards points are valid for a period of 12 months from the date of accrual.

How can I check my current point balance?

Members can check their current point balance in any of the following ways:

  • 1. SMS LANDMARK to 56767, from your registered mobile number
  • 2. Login to the web site www.landmarkrewards.in
How can I spend my Landmark Rewards points?

As a member, once you accumulate a minimum of 166 points, you can visit any of the Landmark group stores (except Krispy Kreme & Fun City) and spend your points during billing.

*The unit value of a point is 60paisa.

*An OTP validation is required for spending points.

What can I spend my points for?
  • As a member you can spend your points during billing at Lifestyle, Home Centre, Max, Splash, Melange, Bossini & Spar.
How do I get to know about the special offers and promotions?

Just ensure your mobile number and email id is updated with us and we will ensure you receive all the relevant updates, special offers and promotions.

What are the features of the Standard Chartered Landmark rewards Platinum Credit Card?

To enhance the benefits and further add value to our members, we have launched a new platinum co-branded credit card - the Standard Chartered Landmark Rewards Platinum Credit Card. The card combines the power of loyalty (Landmark Rewards Program) with the convenience of credit, offered by Standard Chartered Bank on their platinum platform. The member can earn up to 9X reward points for shopping at Lifestyle and will also be rewarded for spends outside the Landmark group.

How can I apply as a Landmark Rewards member for the Standard Chartered Inner Circle Platinum Credit Card?

As a member you can visit a Lifestyle store to apply for this card or sms GET to 9987123123 and you will receive a call back for further information.

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